Reference

How 9600x Handles Your Personal Information

This Privacy Policy covers what data 9600x collects when you open an account, make deposits through bKash, Nagad, or Rocket, and use the platform.

Account DataPayment PrivacyCookie ControlsData Requests
9600x How 9600x Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles those requests directly. Send your request through any of the channels below with your registered account details so we can verify your identity before making any changes.

Live Chat Start a chat from the account dashboard. Identify yourself with your registered mobile number and we'll pull up your data profile.
Email Support Write to our support address with 'Data Request' in the subject line. Include your account ID for faster handling.
Account Settings Some data preferences — like marketing communications — can be updated directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run account data at 9600x. Here is what that looks like in practice — from the moment you log in to the moment you request a withdrawal.

Account Security

Login sessions use OTP verification tied to your registered mobile number. Suspicious access attempts trigger an automatic lock and a notification to your account.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust non-essential cookie preferences from the cookie banner on first visit.

Data Retention

Session and browsing logs are cleared on a rolling basis. Payment records linked to bKash, Nagad, or Rocket transactions are held longer to satisfy financial record requirements.

Requesting Changes

Submit a data access or deletion request through live chat or email. We verify your identity first, then process the request within the timeframe required by applicable rules in your region.

Common Questions About Your Privacy

These are the questions we hear most often about how your data is handled on 9600x.

We collect your name, mobile number, and login credentials at registration. Device data and session activity are also recorded to protect your account from unauthorised access.

Payment data is shared only with the processor handling your transaction — bKash, Nagad, or Rocket as applicable. We do not sell or pass that data to unrelated third parties.

Retention depends on data type. Session logs are cleared on a rolling schedule. Payment records are held longer to meet financial record requirements applicable in your eligible region.

Yes. Contact support via live chat or email with your account ID and a data access request. We verify your identity first, then provide the relevant records.

Send a deletion request through live chat or email. We can remove non-essential data; some payment and account records must be retained for compliance reasons in your eligible region.

We use session cookies for login continuity and analytics cookies to improve the platform. Non-essential cookies can be adjusted from the cookie preference banner shown on your first visit.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.