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What You Agree To When You Use 9600x

Using 9600x means you accept the terms set out on this page. Access and eligibility depend on your local law and the region you are in — check that online gaming is permitted where you are before opening an account.

Account EligibilityJurisdiction RulesbKash, Nagad, Rocket ConditionsAccount ConductPolicy Updates
9600x What You Agree To When You Use 9600x
LEGAL CONTACT

Reach Us About a Legal or Account Matter

If you have a question about these terms, need to request a data correction, or want to raise a dispute about an account action, our support team handles legal and account queries directly. Bring your registered mobile number and the wallet you use — bKash, Nagad, or Rocket — so we can locate your account quickly.

Live Chat Open the chat window from any page on 9600x. Available during active support hours for account and legal queries.
Email Support Send your legal or account query to our support address. Include your registered number and wallet type for faster handling.
Account Help Centre Check the Help section in your account dashboard for common legal questions, term summaries, and how to submit a formal request.
ACCOUNT SECURITY

How We Protect Your Account and Data

We take account security seriously. Your data is stored with encryption in transit and at rest, and we do not share your personal details with third parties outside of what is required to process your bKash, Nagad, or Rocket transactions. You can request a copy of the data we hold on your account or ask us to correct inaccurate information by contacting support with your registered mobile number. We retain account records for as long as required under applicable rules, after which data is deleted or anonymised. Cookie use on 9600x is limited to session management and basic analytics — no advertising cookies are placed without your consent.

Data Encryption All account data and payment details move over encrypted connections. Your bKash and Nagad transaction records are stored securely and never exposed to third parties outside processing.
Cookie Policy We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can manage cookie preferences from your browser settings at any time.
Data Access Requests You have the right to request the personal data we hold on your account. Contact support with your registered number and we will respond within a reasonable timeframe.
Account Retention We keep account records for as long as required by applicable rules. When retention is no longer needed, data is deleted or anonymised in line with our internal data handling process.

Common Questions About These Terms

Answers to what people actually ask about the legal side of using 9600x.

Access depends on your local law and eligible region. It is your responsibility to confirm that using this platform is lawful where you are before opening an account.

Withdrawals are verified against the wallet account name. If the names do not match, the withdrawal will be held until you contact support and provide the correct documentation to resolve the discrepancy.

No. Your account is personal and non-transferable. Any activity carried out under your login is your responsibility, regardless of who performed it.

Contact our support team with your registered mobile number and wallet type. We will locate your account and respond to your data request within a reasonable timeframe.

Stop using the platform and contact support before making another deposit. Continued use after a terms update is treated as acceptance of the revised conditions.

We retain records for as long as required under applicable rules. Once that period ends, data is deleted or anonymised. Contact support if you want details specific to your account.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.